Privacy Policy

At TbShop.gr, we take your privacy rights as our customer very seriously. This privacy policy outlines what information we collect from you and why we need it.

When you place an order we collect your name, e-mail address, mailing address and phone number in order to process your order quickly and safely. We do not collect or store credit card numbers, these are handled by our Payment Service Provider (PSP). We may record which products you are interested in and which products you purchase. This enables us to process your orders efficiently and to improve the products and service that we are offering.

We may use this information to inform you of any new products or special offers from TbShop that we think may be of interest to you or about changes to our website. Please email us if you do not want us to send you this information. We will not sell, trade or rent your personal information to other companies nor will we share any of the information we collect about you to third parties.

When you place orders via TbShop.gr or access your account information, we offer the use of a secure server. The secure socket layer (SSL) encrypts all information you input before it is sent to us. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. In order to monitor the performance of our site TbShop.gr we will also collect an IP address and a session ID, which will enable us to uniquely identify us to our site.


Security of card transactions

All payments made using a card are processed through the electronic payment platform "Nexi e-Commerce" and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.


Cookies

Cookies are small pieces of information that are stored on your computers hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off. The help menu on your browser should guide you on how to do this.

By submitting your personal information to us, you are consenting to our collection and use of
the information as set out in this Privacy Policy.


Third Parties

Our company, in order to be able to evaluate and constantly improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, as long as you have previously given your consent through Skroutz.gr, usage statistics are securely shared by us at Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can also withdraw your consent.

Our company, with the aim of improving the services it provides, has integrated the BestPrice 360 Analytics tool into this website, in the context of extracting statistics and performance data from the participation of its online store in the corresponding product price comparison platform www.bestprice.gr, in which he participates. BestPrice Analytics 360 allows the transmission of exclusively anonymous data to BestPrice.gr, regarding the movement of users on this website (visit or order and purchase of products) for the extraction of the corresponding statistical results and for the improvement of marketing actions.